Ratings & Reviews

Overall Rating

4
(64 reviews)
95.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Demetra H. - |Recommended: YesGreat — Love it
response from property -We are happy to hear that you enjoy your home at Valley View, Demetra! Have fun this summer enjoying all of the great amenities while we still have this beautiful weather, and feel free to let us know if there is ever anything we can help with.
submitted by Randy L. - |Recommended: YesGreat place to rent — Lovely place to stay very friendly staff enjoy living here.
response from property -Thank you for taking the time to share your experience at Valley View, Randy! We are so happy to hear that you love your home at our community. Please let us know if there is anything we can do to help in the future!
submitted by Tessa R. - |Recommended: NoPoor management — I lived in these apartments for 2 years. They were great in the beginning but after they had huge turnover in their office it is completely mismanaged. For example, I asked them about replacing the missing carpet on my building's front stoop that was stripped shortly after I moved in. It was a tripping hazard and made it look like I was living in a dump. They blew me off the first call, said they were in the process of fixing it on the second call, and told me they had know idea on the third call. It took them a year and a half to replace it. Another example, I scheduled a carpet cleaning over the phone with one of them and the day it was supposed to get cleaned came and went. This happened twice. Meaning I had to move my furniture for the cleaners three times until it actually got done. Finally, I set up someone to take over my lease because I had to leave early. When I instructed them to call me if anything happens so I know if I needed to get someone else or not, they did not. I called a few days before move out and the person had still not signed the lease. They had to look into it to see the status like they didn't have any intentions of following up with the applicant or letting me know the status before I moved out of the building. The person ended up backing out which is not their fault but they should have been following up on him BEFORE I called to inquire and more than 2 days before I moved out. Not only this, they did not waive their 250 showing fee for now having to show the apartment and find someone on their own. I had other interest in the apartment and could have found someone else if they had let me know ahead of time and if I wasn't now halfway across the country. These actions are a reflection of their poor management and horrible job at following up on anything. Towards the end I grew accustomed to not trusting them at all. I would not recommend this apartment complex to a friend solely on that.
response from property -Thank you for taking the time to leave a review on our community, Tessa. We are sorry to hear that your experience at Valley View was not a positive one. Our management team at Valley View certainly underwent changes in recent months, however, we now have a manager who we will believe will make drastic improvements to the success of our property and the happiness of our residents. We would like to clarify that we have waived our re-rental fee and have shown your unit. We wish you the best of luck in your next adventure and appreciate your previous residency with us.
submitted by Carrie S. - |Recommended: YesGood — The only issue is being able to hear conversations late at night when they stand in parking lot for a time. and people coming and constantly honking horns, I believe to pick someone up. Some people do sleep.
response from property -Thank you for taking the time to leave a review on our community, Carrie! We appreciate you bringing this issue to our attention and we will work in upcoming weeks to find a resolution. We hope that you continue to enjoy your home at Valley View. Please know our office staff is always available should you need anything!
submitted by Brittany K. - |Recommended: YesGreat Community — I have thoroughly enjoyed living at Valley View Apartments for the past almost year All the staff members are courteous and attentive, and the apartments are very nice. You definitely can't beat the pricing amenities
response from property -Thank you for taking the time to leave a review, Brittany! We are so excited to hear that you're loving your home here at Valley View. We appreciate your recommendation and your residency with us!
submitted by Gabriela C. - |Recommended: YesI happy living here — besides my noisy neighbor, I had a great experience at Valley View so far, I might recommend to plow the snow from parking lot during winter, I almost felt a couple times while getting out of my car... a little dangerous
response from property -Thanks for taking the time to leave a review on our community, Gabriela. We are happy to hear that you are enjoying your time at Valley View and appreciate you making us aware of your few concerns. In regards to both the noise from your neighbor and your snow removal feedback, please feel free to contact our on-site staff as we are more than happy to discuss possible solutions with you! Thank you again for your feedback and we look forward to hearing from you!
submitted by Tiffany S. - |Recommended: YesRelaxing place to live — I've lived here almost two years and I love it. I'm happy to call this place home. Grounds are nice, neighbors are friendly, parking can be kind of difficult but that's normal anywhere.
response from property -Thank you for taking the time to leave a review, Tiffany! We are so happy to hear that you're enjoying your time at our community. We appreciate your kind words and your continued residency with us!
submitted by Thomas R. - |Recommended: YesQuiet place to live well maintained — I have lived here for 1 year. The neighbors are friendly. The building and grounds are well maintained. I had a couple of small issues in my apartment and they where repaired quickly and satisfactory.
response from property -Thank you for taking the time to share your experience at Valley View, Thomas! We are happy to hear that our community is a place you're happy to call home. We appreciate your recommendation and your continued residency with us!
submitted by Janice W. - |Recommended: YesNeed to have parking and walking areas free of ice to avoid falling. — We like living here very much. People have to learn how to care for their pets so we can walk outdoors without walking in their messes. Inside of building is cleaner but needs to be cleaned every week. Perhaps you can appoint resident to help keep it clean. Did that where we used to live. We did it and place was cleaner and safer to walk. Love this place but you could do much better.
response from property -Thank you for taking the time to leave a review on our community, Janice! We are happy to hear that your overall experience at Valley View has been a positive one. As a resident with us, your feedback is the key to our success. We will take all of your feedback into consideration and look forward to making Valley View an even better place to live! Again, we appreciate you providing your feedback. Thank you for your recommendation and continued residency with us!
submitted by Kelsey D. - |Recommended: YesHard to get an email back — I've emailed the management about a number of different questions and I get a reply 1 out of 6.
response from property -Thank you for taking the time to leave a review, Kelsey. We are sorry to hear that you're having a hard time getting ahold of our team. We are here to help and would love the opportunity to rectify these issues. Please consider sending your concerns and unanswered questions to fredcares@fred-inc.com or calling (414)274-8275so that we may discuss these concerns with you directly. Thanks again for your feedback and we look forward to hearing from you.
submitted by Lakshmanan A. - |Recommended: YesValley View Apartments is great to live in. — Valley View is a great community, I would be happy to recommend to a friend. I would like to see closed parking in the future.
response from property -Thank you for your feedback and recommendation, Lakshmanan! We are happy to hear that Valley View is a place you're happy to call home. We appreciate your recommendation!
submitted by Jolie C. - |Recommended: YesGreat price for the apartment — The rent is affordable. The apartment is great. We have some pretty great updates in here. The windows are quite old. I recommend investing in some blackout thermal lined curtains for the winter. Although that doesn't help with the neighbors smoking outside your window. You can hear your neighbors above or next door and when the kids are running down the hall, but in an apartment what do you expect. Maintenance is wonderful when anything goes wrong here. And the grounds are kept up with and look fantastic. I most likely will be here for a couple more years.
response from property -Jolie, we are so happy to hear that you plan to stay with us long term. We appreciate your review and are pleased to hear that you are happy here overall. Our goal with every resident is to provide a positive living experience so if there is anything we can do in the future, please do not hesitate to let us know. Again, we appreciate your feedback and your residency with us!
submitted by Erran D. - |Recommended: YesI'd live here again — I had a great experience.
response from property -Thank you for taking the time to share your experience at Valley View, Erran! We are so happy to hear that your experience was such a positive one. Please let us know if there is anything we can do to assist you in the future!
submitted by Alison L. - |Recommended: YesGreat — I like living here very much. The grounds look beautiful and all maintenance has been prompt.
submitted by Connor L. - |Recommended: YesOverall-Satisfied, good place to live — It is a great place to live, however the outside appearance of the buildings are not the greatest. The landscape-courtyard, trees, pool, etc. are beautiful. The quickness and efficiency of the maintenance was perfect. The workout room has a couple faults I have noticed. Maybe take out one or two treadmills and replace them with a leg machine or stair steppers or maybe a bench set, there also needs to be little more ventilation or air circulation as it can be stuffy. In terms of the unit itself, it works perfectly for us except for a couple things Even with two people in the kitchen, it can be crowded when it comes to cooking, the counter space is not the best. Lastly, also in the kitchen, there isn't much room for storage of pots, pans, dishes, and food. Either way the unit is a great place to live and we're happy we're here.

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